From the Book - First edition.
Motivation: reimagining boot camp, nursing home rebellions, and the locus of control
Teams: psychological safety at Google and Saturday Night Live
Focus: cognitive tunneling, Air France flight 447, and the power of mental models
Goal setting: smart goals, stretch goals, and the Yom Kippur War
Managing others: solving a kidnapping with lean and agile thinking and a culture of trust
Decision making: forecasting the future (and winning at poker) with Bayesian psychology
Innovation: how idea brokers and creative desperation saved Disney's Frozen
Absorbing data: turning information into knowledge in Cincinnati's public schools.
Appendix: a reader's guide to using these ideas.
