From the Book - Rev. and fully updated.
ch. 2. Make everyone's dreams come true --
ch. 3. You better believe it --
ch. 4. Never a customer, always a guest --
ch. 5. All for one and one for all --
ch. 6. Share the spotlight --
ch. 8. Practice, practice, practice --
ch. 9. Make your elephant fly: plan --
ch. 10. Capture the magic with storyboards --
ch. 11. Give details top billing --
ch. 12. Re-creating the magic --
ch. 13. Dream, believe, dare, do.
