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Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation
Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation
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Author
Bacal, Robert
Publisher
McGraw-Hill
Publication Date
c2005
Language
English
Book
Show Edition
On Shelf
Central Library - Nonfiction - 2nd Floor
658.8 B
1 available
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Subjects
Subjects
Business communication
Consumer satisfaction
Customer relations
Customer services
Oral communication
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ISBN
007144453
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