How to listen and how to be heard : inclusive conversations at work
(Book)

Includes bibliographical references and index.

"Too often people avoid difficult conversations, but these discussions often need to happen to bring people together so we can all succeed. There's no denying that our workplaces are more diverse than ever. The best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations. This book is about learning how to communicate with, through, and alongside what makes us different. It's about open dialogue and practical tools to get everyone onto the same page-or at least into the same room-working toward authentic communication in the workplace"--,Provided by publisher.