What to say when things get tough : business communication strategies for winning people over when they're angry, worried, and suspicious of everything you say
(Book)
658.45 G
1 available
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Copies
| Location | Call Number | Status |
|---|---|---|
| Franklin Ave. Library - Nonfiction - Adult | 658.45 G | On Shelf |
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Citations
Greenberger, L. S. (2013). What to say when things get tough: business communication strategies for winning people over when they're angry, worried, and suspicious of everything you say . McGraw-Hill Education.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Greenberger, Leonard S. 2013. What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried, and Suspicious of Everything You Say. McGraw-Hill Education.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Greenberger, Leonard S. What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried, and Suspicious of Everything You Say McGraw-Hill Education, 2013.
MLA Citation, 9th Edition (style guide)Greenberger, Leonard S. What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried, and Suspicious of Everything You Say McGraw-Hill Education, 2013.